Climb Out Distribution Limited :: Terms & Conditions

Terms & Conditions

Terms & Conditions

When you make a purchase, you will be transfered to one of our secure payment gateways; SagePay, Amazon or PayPal. Climb Out does not have access to your Credit or Debit Card details at any time, these details are stored by our payment gateways.


Our transaction information system, like our payment system utilises Secure Socket Layer (SSL) technology with 256 bit encryption, making it virtually impossible for any unauthorised parties to gain access to any information that you send to us.


In order to authorise your payment one of our trusted staff must log onto a secure system and this is done on the day of dispatch. Climb Out can only authorise the amount of your order, once the payment is claimed we are unable to authorise any further funds.


To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting our terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.


All quoted prices include VAT - delivery is extra unless stated otherwise. Where a price includes delivery, this is to mainland UK only. Other areas will be at extra cost. On the occasion where a price is listed incorrectly due to a typographical error or otherwise, we will inform you immediately as to the correct price of the goods. You will then have the option to proceed with or cancel the sale.


A contract isn't active until we have taken payment for your order. When paying by credit card, goods will be charged to you on the day your goods are despatched.


All Credit/Debit Cards are processed on the day your order is dispatched. PayPal payments are charged on the day you place your order.


The shipping label on the outside of the packing will confirm the order was despatched by Climb Out.


If we cannot supply the agreed goods from stock we will inform you immediately. You can then cancel the sale or wait an agreed time.


Please note that our couriers will endeavour to deliver as arranged but we will not be held responsible for any costs incurred because of none delivery or factors caused by others.